Returns & Exchanges
If you are not completely satisfied with your purchase, you may return your items within 30 days of delivery for a full refund or exchange, provided the equipment is in its original condition.
Return Process
- 1.Initiate Request
Log into your account and visit the 'Order History' section to request a Return Merchandise Authorization (RMA) number.
- 2.Pack Securely
Place the items in their original packaging, including all cables, manuals, and mounting hardware to ensure a full refund.
- 3.Attach Label
Print the provided prepaid shipping label (if applicable) and securely attach it to the outside of your return box.
- 4.Drop Off
Hand the package to the designated carrier. Once received and inspected at our warehouse, your refund will be processed within 5-7 business days.